Software for Australian care providers
Rosters, timesheets, claims, credentials and client records in one place. Less admin, more time with the people you support.
Today · Friday 5 September · Alma House
Everything’s covered today.
Three people on shift, handover at 15:00. Two things need you this week.
Needs you this week
Priya Singh · First Aid expires Thursday
Request with PipOne record
Rostering Time Approvals Payroll Invoicing Clients Accommodation Forms Incidents Compliance Pip
The problem
The roster is a spreadsheet. Claims are in a tracker. Police checks are in a folder. Answering one question means opening three. CoveyOS keeps everything in one record.
Tool 01
Roster spreadsheet
Tool 02
NDIS billing tracker
Tool 03
Credential folder
Tool 04
Room whiteboard
Tool 05
Incident drive
Tool 06
Timesheet inbox
Tool 07
Staff contact list
Tool 08
Audit panic file
Made for how you work
NDIS providers
LiveEach support records the service, the worker, the note and the participant's budget. Invoices reach Xero already checked.
Plan budgets · service items · claims
Supported residential services
LiveResidents, rooms, enquiries, staff cover and clock-ins at the door. See what paperwork each resident needs and who still owes it.
Rooms · residents · kiosk clock-in
Aged care
Tailored rolloutOne record for staff, residents, credentials and sites, set up around your facilities with us beside you.
Credentials · sites · governance
What’s inside
No add-ons to buy one by one. Every organisation gets the whole platform. Switch on what you use.
See pricingPeople
Clients
Participants and residents, with their contacts, notes and paperwork.
Staff
Profiles, teams, credentials at a glance, and an org chart.
Places
Accommodation
Sites, rooms, moves and enquiries, with ready rooms to offer.
Work
Rostering
Build the week from templates, check availability, stay within budget.
Time & approvals
Clock in by phone or at the door. Fix and approve timesheets in seconds.
Pip, your copilot
Pip checks the roster, credentials and plans before it answers. When it wants to change something, it asks you first.
Who is cleared to cover Alma House on Saturday night?
Pip
Three people hold every credential the sleepover needs. Maya and Noah are already rostered. Ava is free Saturday and has said she wants more nights.
Friday 5 September
Morning, Amira.
You’re on shift.
Alma House · day shift
02:41:09
Next up
Sat 6 Sep · Wattle House
15:00–23:00 · evening
Before you finish
Handover note for the eveningWrite
First Aid expires in 6 daysUpload
Compliance
Evidence is collected as the work happens, not the week before. See what’s covered, what’s due, and one action for each gap.
Audit-ready, one standard to go
Needs you
Worker screening for new starters
Request themPriya Singh · First Aid renewal
Remind herHow you start
No self-serve signup. Tell us about your service, and we set it up and invite you in.
1
Register your interest
Tell us about your organisation, what you run and how many people. Five minutes.
2
We invite you in
One link arrives in your email. Choose a password and you're in.
3
Set up in five steps
Sites, pay period, shift types, staff and clients. Pip drafts the shifts from how your day runs.
Saturday sleepover · 23:00–07:00 still open
Fill shiftPip noticed
Ava has Saturday free and every credential the sleepover needs. Offer it to her?
One record. Every screen reads from it.
Every shift knows its client, its site, who is working and what to bill. So do your timesheets, claims and audits.
Money
Payroll & invoicing
Approved hours go to Xero payroll. Delivered supports become Xero invoices, checked against the plan.
Records
Forms & incidents
Build forms, assign them, read the answers. Log incidents and follow each case through.
Compliance
See what would fail an audit today, and fix it before it does.
Assign Ava Lee to the Saturday sleepover at Alma House
Under her weekly hours. No clash. She has NDIS screening, First Aid and the sleepover induction.
At the door · kiosk
Tap your name. One button.
Jo
Priya
Clock in
No confirmation pop-ups. Undo for 8 seconds if you tap the wrong thing.
For your staff
Shifts, clock-in, pay and paperwork in one simple app. Clock in from a phone or the tablet at the door. Upload credentials from the camera roll. Forms arrive pre-filled with what we already know.
Incident register · reviewed this month
Service agreements · every participant
Nothing to do